Global Payment Mastercard FAQ

Global Payment Mastercard card service will end May 22, 2019

Full access to your credit union account and funds will remain accessible through debit, in branch and online. We appreciate that this change is likely unexpected, and we will do everything we can to support you through the process.
We've captured some of the top Frequently Asked Questions below and would be happy to connect with you to answer any additional questions you may have. Review our new credit card line up Vision CU Credit Cards and select a card that's right for you.

When will my GLOBAL PAYMENT Mastercard card stop working? Expand/Collapse

The card will no longer work as of May 22, 2019. Full access to your Vision Credit Union account and funds will remain accessible through debit, in branch, and online.

How will I access my Vision Credit Union account after May 22, 2019? Expand/Collapse

Your Vision Credit Union account will continue to work the same as it does today. You can access your funds in branch, online, or through an ATM using your Vision Credit Union debit card. If you do not have a debit card attached to your Vision Credit Union acount, e-mail us at and we can set one up for you right away.

What about my pre-authorized payments set up on my GLOBAL PAYMENT Mastercard card? Expand/Collapse

If you have any pre-authorized payments set up on your GLOBAL PAYMENT Mastercard® card, you will need to contact the business debiting your account directly to make alternative payment arrangements before May 22, 2019. If you need assistance with the process, please connect with us to work through the required changes.
If you wish to set up a new pre-authorization directly from your Vision Credit Union account, download our Pre-Authorized Payment Form and complete the details, then send to each of the businesses that you are dealing with.
For quick reference, here are our credit union details: Find Branch/ATM
Vision Credit Union Account number: You can find your Vision Credit Union account number on your statement (paper or electronic). To confirm your correct account number, log into your online banking, then select View E-Statements from the menu on the left-hand side of the page. Click on the date of the most recent month and click Open. The twelve-digit account number required for direct deposits and pre-authorized payments is found after the name of each account (for example 722540123456). The account number is written without dashes or spaces. If you are at all unsure about your account number, please do not hesitate to give us a call.

If I earn CHOICE REWARDS points on my GLOBAL PAYMENT card, will I continue to earn points on purchases until May 22, 2019? Expand/Collapse

Yes, you will continue to earn and accumulate CHOICE REWARDS points on eligible purchases using your existing GLOBAL PAYMENT Mastercard® product until May 22, 2019. On this date you will stop earning points.

If I earn CHOICE REWARDS points, what happens to them after May 22, 2019? Expand/Collapse

You will have until September 30, 2019, to redeem any accumulated CHOICE REWARDS points at On October 1, 2019, any unused points will no longer be available for redemption through the CHOICE REWARDS program. Visit or call your Vision Credit Union branch to discuss any questions you have related to the CHOICE REWARDS program.

If you like collecting rewards, we have an exciting offer for you! Expand/Collapse

We have recently introduced our new line of Collabria Visa® and Mastercard® credit cards, including the World Mastercard® that lets you earn points twice as fast! Redeem points for travel, merchandise, gift cards, or even cash back. It is jam-packed with perks and features, like price protection and emergency health care coverage. Learn more at: Vision CU Credit Cards
Or, choose from one of our other flexible Visa® and Mastercard® products. From No Fee to Low Rate to Student, with or without rewards, pick the card that is right for you.

I use my GLOBAL PAYMENT Mastercard to pay for online purchases, book trips, rent cars, etc. What will I use now? Expand/Collapse

Depending on your specific needs, we have our Collabria Visa® and Mastercard® credit cards that may work for you.

Need a credit (Visa or Mastercard) product? Expand/Collapse

We recently launched a new suite of personal and business credit cards. We have a range of No Fee, Low Rate, and Travel cards, as well as a new Rewards Program. To learn more about the options, visit our card page. You can see what works for you and even apply online. Learn more at: Vision CU Credit Cards

Not sure what is a good fit for you? Expand/Collapse

Connect with us, and we will help you through the process to determine which product best suits your needs.

What about my travel medical insurance on my Gold GLOBAL PAYMENT Mastercard? Expand/Collapse

If you have travel insurance on your card and are relying on it for an upcoming trip, please be advised that effective May 22, 2019, the Inclusive Travel Medical Insurance coverage provided by TD Life Insurance Company will be terminated. If you have any questions about your Inclusive Travel Medical Insurance coverage, please call Allianz Global Assistance at 1-866-520-8827, Monday to Saturday, 8:00 a.m. to 9:00 p.m. (Eastern Time). If you are travelling and require Emergency Medical Care/Treatment before May 22, 2019, please call Allianz Global Assistance at 1-519-742-9356, available collect 24/7. Emergency Medical Care/Treatment on or after May 29, 2019, will not be covered. If your trip extends beyond this date, please consider arranging for appropriate alternate coverage.

I enjoyed the peace of mind of included benefits such as travel insurance. What will I do now? Expand/Collapse

We are pleased to offer a wide selection of credit cards that offer not only travel insurance but also emergency health care coverage and mobile device insurance as well.
Have a look at our Travel Rewards Gold Visa, World Mastercard, and US Dollar Mastercard, which all feature varying levels of travel insurance.
If you are looking for something other than travel insurance, the Cash Back Visa, Classic Mastercard, and Student Mastercard offer mobile device protection among many other perks.
We hope this information helps to clear up any questions you may have. If you have any additional questions or would like more clarification, please contact your nearest Vision Credit Union branch to speak with us.
*CUETS Financial is a division of The Toronto-Dominion Bank. All trademarks are the property of their respective owners. CUETS is a trademark of Canadian Credit Union Association, used under license.
*CHOICE REWARDS is a trademark of The Toronto-Dominion Bank.
The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Eligibility for rewards and/or account credit is subject to the terms and conditions for the Collabria FlexRewards Program.

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