March 12, 2020

A Statement from Vision Credit Union About the Coronavirus Disease (COVID-19)

At Vision Credit Union, we take the safety and health of our members seriously.

With the Coronavirus disease (COVID-19) being top of mind for many, we'd like to take this opportunity to reassure you that we're taking steps to ensure that you, as well as your money, will remain safe in the event of an outbreak in any one of our communities.

Although the current risk level in Alberta is low, we're closely monitoring the guidance of Alberta Health, the World Health Organization and the Centers for Disease Control and Prevention regarding the spread of the virus. We're focused on ensuring that we can continue to meet your banking needs.

Vision is proactively implementing the following measures:

  • Ensuring our janitorial staff pay heightened attention to all common areas, teller wickets, door handles, ATMs, desk surfaces, keyboards, telephones, light switches, etc.
  • Staff will ensure all high touch point areas such as door handles, countertops, ATM surfaces, etc. are kept disinfected throughout the day.
  • Sick time and remote work options are available for Vision staff.

In the unlikely event of a total branch closure, Vision is creating contingency plans to ensure members will have access to core banking services. These plans include:

  • Access to full banking services at any other Vision branch
  • Fully operational ATMs
  • 24/7 online banking portal

For further reading about the Coronavirus disease (COVID-19), please click the link below:

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

For further questions, please contact your local branch:

https://www.visioncu.ca/Personal/ToolsAndCalculators/FindBranchATM/

 

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