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On Sunday, September 8 our integrated payments service provider experienced a power distribution system failure affecting all payment processing services, including debit card payments and ATM transactions.

While we can confirm your information was never at risk and this disruption was not caused by weather or cyber attack, we realize this was a significant inconvenience for our members.

We sincerely appreciate your patience as we worked to restore service and all services are now restored. If you are still experiencing technical issues with your debit card, please contact your local credit union.

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